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On line sales are considered as postal
sales. The law imposes additional consumer guarantees,
related to diritto di recesso (D. Lgs. 15/01/92,
nr. 50). Here at Norcia Food we decided we will
not just respect the law, we will go further.
| Guarantee by Law |
Norcia Food Total Guarantee |
| The Client may change his mind no later than
7 days after ordering |
A Norcia Food Client may change his mind anytime |
| The Client that changes his mind has to
send a registered letter at his expense |
A Norcia Food Client may notify us via telephone,
fax or e-mail |
| The Client has to ship back the products at
his expense |
It will be us from Norcia food picking up
the products from the client |
| If the Client is unsatisfied with the product,
he has to proof there was a manufacturing
fault |
If a Norcia Food Client is unsatisfied with
the product, he just has to notify us. If
he wishes so, we will replace or reimburse
the product |
| The Client has to ship back the products
in their original packaging |
A Norcia Food Client doesn’t have to
ship anything, we will pick up the products
to be replaced. |
| Moral: the Client can do no harm |
Moral: if you don’t want a bad action
to be discovered, don’t do it! (My father
Amedeo) |
Norcia Food accepts Credit card payment through
the “Banca Sella” Secure System (it
is the easiest and safest payment), by check,
bank transfer or Italian Post .
We do not use payment on delivery because, no
matter what delivery service we use, they charge
an extra of 5 to 7 euro.
When you pay on delivery, you pay all
those extra costs!
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